Mission, vision and values

In the spirit of the Sisters of Mercy, Mater Hospitals offer compassionate service to the sick and needy, promote an holistic approach to health care in response to changing community needs and foster high standards in health-related education and research.

Following the example of Christ the Healer, we commit ourselves to offering these services to all without discrimination.

Mater staff are dedicated to providing the highest quality health care services through a sincere commitment to Mater’s core values of Mercy, Dignity, Care, Commitment and Quality. These values are a guide for our interactions with our patients and their families, each other, and our business partners. Through these values Mater staff promote the professionalism and care that has been a part of the Mater since its beginnings.

Mercy
the spirit of responding to one another

By being merciful we can bring forgiveness, joy, peace, kindness, compassion and hope to all in our care.

Dignity
the spirit of humanity, respecting the worth of each person

Each person we encounter in our working day deserves our respect; patients, visitors, co-workers.

Care
the spirit of compassion

We show that we care for one another by being sensitive to each others' needs and showing kindness.

Commitment
the spirit of integrity

Being committed to those who entrust themselves to us is a responsibility we take seriously.

Quality
the spirit of professionalism

We strive to be leaders in our fields, and combine that skill with humanity and warmth.